Terms and Conditions

Welcome to Mindvein Healthcare. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

1. Website Use:

  • The content and information provided on our website are for general informational purposes only. It is not intended to replace professional medical advice or diagnosis.
  • You must be at least 18 years old to use our services or have the consent of a parent or legal guardian.
  • You are responsible for ensuring the accuracy and completeness of the information you provide during registration or while using our services.

2. Medical Services:

  • Our online doctor consultation services are meant to provide general medical advice and guidance. They should not replace in-person visits to healthcare professionals when necessary.
  • We do not guarantee that our services will result in a specific medical diagnosis, treatment, or cure. The final determination of your healthcare needs remains with the healthcare provider.

3. User Responsibilities:

  • You are responsible for maintaining the confidentiality of your login credentials and account information. Any activities that occur under your account are your sole responsibility.
  • You agree not to use our services for any unlawful, fraudulent, or unauthorized purposes. You must not transmit any harmful or malicious content that could damage our systems or infringe upon the rights of others.
  • You are responsible for providing accurate and up-to-date information during the registration process and while using our services. You must not impersonate any other person or entity.

4. Intellectual Property:

  • All content, trademarks, logos, and intellectual property displayed on our website are the property of Mindvein Healthcare or its licensors. You are not permitted to use, reproduce, or distribute any of these materials without prior written consent.

5. Third-Party Websites:

  • Our website may contain links to third-party websites. We do not endorse or assume any responsibility for the content, products, or services provided by these websites. Your use of third-party websites is at your own risk.

6. Limitation of Liability:

  • Mindvein Healthcare, its affiliates, and their respective officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services or website.
  • We do not guarantee the continuous availability or uninterrupted operation of our services or website. We reserve the right to suspend, modify, or terminate our services without prior notice.

7. Governing Law and Jurisdiction:

  • These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Mindvein Healthcare is registered.
  • Any disputes arising from these terms and conditions or your use of our services shall be subject to the exclusive Exclusive Jurisdiction of court in Mumbai, Maharashtra.

8. Updates to Terms and Conditions:

  • We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You have the option to accept or decline cookies through your browser settings.

9. Children's Privacy:

  • We may update our Terms and Conditions from time to time without prior notice. The updated terms will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any changes.

10. Indemnification:

  • You agree to indemnify and hold Mindvein Healthcare, its affiliates, and their respective officers, directors, employees, or agents harmless from any claims, damages, liabilities, losses, or expenses arising out of or in connection with your use of our services or website. This includes any violation of these terms and conditions or any third-party rights.

11 Modification of Services:

  • Mindvein Healthcare reserves the right to modify or discontinue any part of our services or website at any time without prior notice. We are not liable to you or any third party for any such modifications, suspensions, or discontinuations.

12. Informed consent form for HIV test:

  • I have been informed about HIV infection. Now I am aware about the possible outcomes of the test and the significance. I have been informed about the limitations of the test.
  • I am aware that this test cannot be imposed on me under any circumstances without my prior permission. I understand that I have the right to refuse this test.
  • This is being done for purely medical reasons and not any medicolegal complications.
  • I am hereby giving permission to obtain the blood for HIV testing, performingthe tests, generating the result, and transmission of the results.

    Instructions to the Patients:

    • For HIV testing above consent form is mandate.
    • In case of minor or unconscious, the consent form shall be acquired from Clinicians/ parents/ guardian.
    • In cases of occupational exposure (needle stick injury etc.) of health careworker, even if the source patient has refused for HIV counseling and testing, it istheright of the exposed person to ask that blood to be taken for testing andthesource patient may decline to be informed of the result.

Please note that these terms and conditions govern your use of our services and website. If you have any questions or concerns about these terms, please contact us for clarification.

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