Refund Policy

At Mindvein Healthcare, we strive to provide quality services and value to our users. Please review our refund policy below:

1. Prepaid Appointments:

  • All appointments booked on our platform require prepaid fees.
  • We do not provide refunds for prepaid appointments once they have been booked.

2. Rescheduling Appointments:

  • We understand that unforeseen circumstances may arise, and you may need to reschedule your appointment.
  • Users have the option to reschedule their appointments without any extra cost before the appointment time.
  • To reschedule your appointment, please contact our support team or use the rescheduling feature on our website.

3. Cancellation Policy:

  • If you wish to cancel your appointment, please note that refunds will not be provided.
  • We encourage you to reschedule your appointment instead, as per the rescheduling policy mentioned above.

4. Exceptions:

  • In certain exceptional cases, such as technical issues on our platform or unforeseen circumstances from our end, we may provide refunds or credits at our discretion.
  • Any such refunds or credits will be determined on a case-by-case basis.
  • Please note that our refund policy applies specifically to prepaid appointments, and refunds are not provided. However, we do offer the flexibility to reschedule appointments without any extra cost before the appointment time.

If you have any questions or concerns regarding our refund policy, please feel free to contact our support team for further assistance.

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